ใช้หัวใจให้บริการ = The Nordstrom way to customer service excellence / ผู้แต่ง : Robert Spector and Patrick McCarthy ; แปลและเรียบเรียงโดย : ปฏิพล ตั้งจักรวรานนท์

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TextPublication details: กรุงเทพฯ : บิสคิต, 2549Description: 389 หน้าISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HF 5415.5 ส223ช (Browse shelf(Opens below))	Available	201012270037

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