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		Image from Amazon.com	How to manage the I.T. helpdesk by Bruton, Noel Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Butterworth-Heinemann, 2000 Availability: Items available for loan: BU Library and Learning Space (1)Call number: T58.64 B787H. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Local cover image Image from Amazon.com	How to manage the IT help desk [electronic resource] : a guide for user support and call centre managers / Noel Bruton. by Bruton, Noel, 1955- Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Routledge, 2002 Online resources: Electronic Resources Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)

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