CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers / Paul Greenberg ; foreword by Marc Benioff

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Material type: Text

TextPublication details: New York, N.Y. : McGraw Hill, c2010Edition: 4th edDescription: 662 p. : illISBN:

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Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.5 G733C (Browse shelf(Opens below))	Available	201005130058

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