Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan.

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TextPublisher: London : Routledge, 2015Edition: Third editionDescription: xxv, 400 pages : colour illustrationsContent type:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.5 B877C 2015 (Browse shelf(Opens below))	Available	2017000001502

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Includes bibliographical references and index

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