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_aDeVrye, Catherine _938519 |
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| 245 | 1 | 0 | _aGood service is good business : 7 simple strategies for success |
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_aNew York, N.Y. : _bPrentice Hall, _c1994 |
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_aCUSTOMER SERVICE _911641 |
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_aCUSTOMER SERVICE _xMANAGEMENT _938520 |
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_b00 _cคณะบริหารธุรกิจ |
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