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020 _a0619215100
035 _a2006000074
050 4 _aQA76.9 .E53
_bB447G 2004
100 1 _aBeisse, Fred
_945300
245 1 2 _aA guide to computer user support for help desk & support specialists /
_cFred Beisse.
246 3 _aA guide to computer user support for help desk and support specialists
250 _a3rd ed.
260 _aAustralia :
_bThomson/Course Technology,
_cc2004.
300 _a554 p. :
_bill. +
_e2 CD-ROMs
504 _aIncludes bibliographical references and index
650 0 _aEND-USER COMPUTING
_957924
650 0 _aCOMPUTER SERVICE INDUSTRY
_998852
650 0 _aCOMPUTER TECHNICAL SUPPORT
_928887
949 _b200601090004
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990 _aA47060
_bJan 12 2006 11:27AM
991 0 0 _a0701
997 _b01
_cคอมพิวเตอร์
942 _2lcc
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