| 000 | 01362nam0a22003010a04500 | ||
|---|---|---|---|
| 001 | 000293757 | ||
| 005 | 20250304165234.0 | ||
| 008 | 140523s2011 xxu fnx000 000 0neng d | ||
| 020 | _a9781423145844 | ||
| 035 | _a2012000980 | ||
| 050 | 4 |
_aGV 1853.3 .F62W34 _bB468 2011 |
|
| 245 | 0 | 0 |
_aBe our guest : _bperfecting the art of customer service / _cby Disney Institute with Theodore Kinni ; foreword by Tom Staggs. |
| 250 | _aRev. and updated ed. | ||
| 260 |
_aNew York, N.Y. : _bDisney Editions, _cc2011. |
||
| 300 |
_a208 p. : _bill. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 651 | 0 |
_aWalt Disney World (Fla.) _9138388 |
|
| 650 | 0 |
_aAmusement parks _xCustomer services _zFlorida _zOrlando _9138389 |
|
| 610 | 2 | 0 |
_aDisney Institute _9138390 |
| 650 | 0 |
_aCustomer Services _916614 |
|
| 700 | 0 |
_aKinni, Theodore _d1956- _9138391 |
|
| 710 | 2 |
_aDisney Institute _9138392 |
|
| 949 |
_b201205290014 _p807.00 _nBUK _rSID02 RONO20120086 ORDNO3 _t10 _c10 _lB _hGV 1853.3 .F62W34 _j0 _iB468 2011 |
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| 990 |
_aA37125 _b20120601 |
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| 991 | 0 | 0 | _a0202 |
| 997 |
_b02 _cการตลาด การขาย การผลิต การบริหารผลิตภัณฑ์ การส่งเข้า - ออก การควบคุมคุณภาพ พฤติกรรมผู้บริโภค |
||
| 942 |
_2lcc _cBK |
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| 999 |
_c238833 _d238833 |
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