| 000 | 01041nam a2200301 i 4500 | ||
|---|---|---|---|
| 001 | 000310562 | ||
| 005 | 20250304165234.0 | ||
| 008 | 141120s2015 nyu f b 001 0 eng | ||
| 020 | _a9780814449059 | ||
| 050 | 4 |
_aHF5415.5 _bT666B 2015 |
|
| 100 | 1 |
_aToporek, Adam _9149088 |
|
| 245 | 1 | 0 |
_aBe your customer's hero : _breal-world tips & techniques for the service front lines / _cAdam Toporek. |
| 246 | 3 | 0 |
_aBe your customer's hero : _breal-world tips and techniques for the service front lines |
| 264 | 4 |
_aNew York, N.Y. : _bAMACOM American Management Association, _c©2015 |
|
| 300 | _a244 pages. | ||
| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_aunmediated _bn _2rdamedia |
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| 338 |
_avolume _bnc _2rdacarrier |
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| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aCustomer Services _916614 |
|
| 650 | 0 |
_aCustomer relations _911640 |
|
| 650 | 0 |
_aManagement _9706 |
|
| 946 |
_a79-2 _bNew titles in November 2017 |
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| 990 |
_aA47060 _b20171120 |
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| 991 | 0 | 0 | _a0202 |
| 997 | _bmar | ||
| 942 |
_2lcc _cBK |
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| 999 |
_c247533 _d247533 |
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