BU Library and Learning Space

Branded customer service : the new competitive edge /

Barlow, Janelle

Branded customer service : the new competitive edge / Janelle Barlow and Paul Stewart - San Francisco, Calif. : Berrett-Koehler , c2004 - 259 p. : ill.

Includes bibliographical references and index

1576752984


Customer Services
BUSINESS NAMES
BRAND NAME PRODUCTS

HF5415.5 / B374B

Library Opening Hours

Mon. - Sat. : 8:30 - 20:00

Public Holidays : Closed

Sun. : Closed

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9/1 Moo 5, Surat Osathanugrah Library (Building C6), Phaholyothin Road, Klong Nueng, Klong Luang, Pathumthani 12120

Phone : 02-407-3888 ext. 2701

E-mail : [email protected]