Branded customer service : the new competitive edge / Janelle Barlow and Paul Stewart

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Material type: Text

TextPublication details: San Francisco, Calif. : Berrett-Koehler , c2004Description: 259 p. : illISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.5 B374B (Browse shelf(Opens below))	Available	200605030003

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Includes bibliographical references and index

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