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คู่มือวัดความพึงพอใจของลูกค้า = How to measure customer satisfaction /

ฮิลล์, ไนเกล

คู่มือวัดความพึงพอใจของลูกค้า = How to measure customer satisfaction / How to measure customer satisfaction ผู้แต่ง : Nigel Hill, John Brierley and Rob Macdougall ; แปล : ปฏิพล ตั้งจักรวรานนท์ ; เรียบเรียง : รณชัย คงสกนธ์ - [กรุงเทพฯ] : เบรนนิกซ์ บุ๊คส์, 2549 - 283 หน้า : ภาพประกอบ

ภาคผนวก

ISBN: 9789749444868

Subjects--Topical Terms:
ความพอใจของผู้บริโภค--การประเมิน
ความพอใจของผู้บริโภค--วิจัย

LC Class. No.: HF5415.335 / ฮ459ค

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คู่มือวัดความพึงพอใจของลูกค้า = How to measure customer satisfaction /

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