BU Library and Learning Space

What customers like about you : (Record no. 238047)

MARC details
000 -LEADER
fixed length control field 01263nam0a22002770a04500
001 - CONTROL NUMBER
control field 000292954
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250302072716.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140523s2004 xxk fnx000 000 0neng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1857882067
035 ## - SYSTEM CONTROL NUMBER
System control number 2012000162
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF 5415.525
Item number F733W
100 0# - MAIN ENTRY--PERSONAL NAME
Personal name Freemantle, David
9 (RLIN) 42852
245 10 - TITLE STATEMENT
Title What customers like about you :
Remainder of title adding emotional value for service excellence and competitive advantage /
Statement of responsibility, etc. David Freemantle.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London :
Name of publisher, distributor, etc. Nicholas Brealey,
Date of publication, distribution, etc. 2004.
300 ## - PHYSICAL DESCRIPTION
Extent 304 p. :
Other physical details ill.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer loyalty
9 (RLIN) 21480
Topical term or geographic name entry element Customer relations
9 (RLIN) 11640
Topical term or geographic name entry element Service industries
949 ## - LOCAL PROCESSING INFORMATION (OCLC)
b 201202080026
p 958.00
n BUR
r SID02 RONO20110824 ORDNO10
t 10
c 10
l B
h HF 5415.525
j 0
i F733W
b 201202080027
p 958.00
n BUK
r SID02 RONO20110824 ORDNO10
t 10
c 10
l B
h HF 5415.525
j 0
i F733W
990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA]
Link information for 9XX fields A54083
Link information for field corresponding to 9XX field 20120220
991 00 - BU INFORMATION
BU Field of Study 0202 āļ„āļ“āļ°āļšāļĢāļīāļŦāļēāļĢāļ˜āļļāļĢāļāļīāļˆ. āļāļēāļĢāļ•āļĨāļēāļ” āļāļēāļĢāļ‚āļēāļĒ āļāļēāļĢāļœāļĨāļīāļ• āļāļēāļĢāļšāļĢāļīāļŦāļēāļĢāļœāļĨāļīāļ•āļ āļąāļ“āļ‘āđŒ āļāļēāļĢāļŠāđˆāļ‡āđ€āļ‚āđ‰āļē-āļ­āļ­āļ āļāļēāļĢāļ„āļ§āļšāļ„āļļāļĄāļ„āļļāļ“āļ āļēāļž āļžāļĪāļ•āļīāļāļĢāļĢāļĄāļœāļđāđ‰āļšāļĢāļīāđ‚āļ āļ„
997 ## - BU TRANSFER
-- 02
-- āļāļēāļĢāļ•āļĨāļēāļ” āļāļēāļĢāļ‚āļēāļĒ āļāļēāļĢāļœāļĨāļīāļ• āļāļēāļĢāļšāļĢāļīāļŦāļēāļĢāļœāļĨāļīāļ•āļ āļąāļ“āļ‘āđŒ āļāļēāļĢāļŠāđˆāļ‡āđ€āļ‚āđ‰āļē - āļ­āļ­āļ āļāļēāļĢāļ„āļ§āļšāļ„āļļāļĄāļ„āļļāļ“āļ āļēāļž āļžāļĪāļ•āļīāļāļĢāļĢāļĄāļœāļđāđ‰āļšāļĢāļīāđ‚āļ āļ„
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type Total Renewals Checked out Date last checked out
Weeding   Library of Congress Classification   Available Books BU Library and Learning Space BU Library and Learning Space Book Shelves 2019-08-26   HF 5415.525 F733W 201202080026 2019-08-26 2019-08-26 Books      
    Library of Congress Classification   Available Books BU Library and Learning Space BU Library and Learning Space Book Shelves 2019-08-26 4 HF 5415.525 F733W 201202080027 2025-01-13 2019-08-26 Books 12 2025-08-09 2025-01-13

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