Service management : operations, strategy, and information technology

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Material type: Text

TextPublication details: Boston, Mass. : Irwin/McGraw-Hill, 1998Edition: 2nd edDescription: 613 pISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Closed Shelves (Contact Library Staff)	HD9980.5 F579S 1998 (Browse shelf(Opens below))	Available	280920000051

Total holds: 0

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Previous	HD9980.5 D384M 2003 Managing services : using technology to create value /	HD9980.5 D384M 2003 Managing services : using technology to create value /	HD9980.5 F579S Service management for competitive advantage	HD9980.5 F579S 1998 Service management : operations, strategy, and information technology	HD9980.5 F579S 1998 Service management : operations, strategy, and information technology	HD9980.5 F579S 2001 Service management : operations, strategy, and information technology /	HD9980.5 F579S 2001 Service management : operations, strategy, and information technology /	Next

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