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Creating the service culture : strategies for Canadian business

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Material type: Text

TextPublication details: Scarborough : Prentice-Hall Canada, 1990Description: 228Subject(s):

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Closed Shelves (Contact Library Staff)	HF5415.5 B768C (Browse shelf(Opens below))	Available	140179

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Previous	HF 5415.5 B477S Service innovation : how to go from customer needs to breakthrough services /	HF5415.5 B543C CRM unplugged : releasing CRM's strategic value /	HF5415.5 B543C CRM unplugged : releasing CRM's strategic value /	HF5415.5 B768C Creating the service culture : strategies for Canadian business	HF5415.5 B783R Relationship marketing : management of customer relationships /	HF5415.5 B783R Relationship marketing : management of customer relationships /	HF5415.5 B877C 2015 Customer relationship management : concepts and technologies /	Next

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