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Customer service : extraordinary results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA

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Material type: Text

TextPublication details: New York, N.Y. : HarperBusiness, 1998Description: 234Subject(s):

LOC classification:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Closed Shelves (Contact Library Staff)	HF5415.5 C877 (Browse shelf(Opens below))	Available	240120000048

Total holds: 0

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