CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk

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Material type: Text

TextPublication details: Hoboken, N.J. : Wiley, c2004Description: 205 p. : illISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.5 B543C (Browse shelf(Opens below))	Available	200407230135
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.5 B543C (Browse shelf(Opens below))	Available	200408190028

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Includes bibliographic references and index

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