A guide to computer user support for help desk & support specialists / Fred Beisse.

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Material type: Text

TextPublication details: Australia : Thomson/Course Technology, c2004.Edition: 3rd edDescription: 554 p. : ill. + 2 CD-ROMsISBN:

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Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	QA76.9 .E53 B447G 2004 (Browse shelf(Opens below))	Available	200601090005

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Includes bibliographical references and index

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