Return on customer : creating maximum value from your scarcest resource / Don Peppers, Martha Rogers

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Material type: Text

TextPublication details: London : Cyan, 2005Description: 304 p. : illISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.527 P466R (Browse shelf(Opens below))	Available	200705160004

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Includes bibliographical references and index

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