Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi

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TextSeries: The McGraw-Hill/Irwin series operations and decision sciencesPublication details: New York, N.Y. : McGraw-Hill Irwin, 2014.Edition: 8th ed., international edDescription: xviii, 524 p. : illISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HD9980.5 F579S 2014 (Browse shelf(Opens below))	Available	2016000003535

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Includes bibliographical references and indexes

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