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Your search returned 53 results.

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		CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk by Bligh, Philip Turk, Douglas Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Hoboken, N.J. : Wiley, c2004 Availability: Items available for loan: BU Library and Learning Space (2)Call number: HF5415.5 B543C, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
		Handbook of CRM : achieving excellence in customer management / Adrian Payne by Payne, Adrian Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Amsterdam : Elsevier, 2006 Availability: Items available for loan: BU Library and Learning Space (2)Call number: HF5415.5 P396H, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
		Customer relationship management : concept, strategy, and tools / V. Kumar, Werner Reinartz. by Kumar, V, 1957- Reinartz, Werner J Series: Springer texts in business and economics Edition: Second edition Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Copyright date: Berlin : Springer Verlag, ©2012 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.5 K852C 2012. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Romancing the brand : how brands create strong, intimate relationships with consumers / Tim Halloran. by Halloran, Tim, 1969- Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: San Francisco, Calif. : Jossey-Bass, 2014 Availability: Items available for loan: BU Library and Learning Space (2)Call number: HF5415.1255 H344R, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
		The 4A's of marketing : creating value for customers, companies and society / Jagdish N. Sheth, Rajendra S. Sisodia. by Sheth, Jagdish N Sisodia, Rajendra S Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York, N.Y. : Routledge, 2012 Other title: FourA's of marketing creating value for customers, companies and society Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.55 S537F 2012. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Customer-centric marketing : building relationships, creating advocates, and influence your customer / Aldo Cundari. by Cundari, Aldo [author] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Copyright date: Hoboken, N.J. : Wiley, ©2015 Availability: Not available: Checked out (1). Found in Open Library: Place hold Save to lists Add to cart (remove)
		Business process mapping : improving customer satisfaction / J. Mike Jacka, Paulette J. Keller by Jacka, J. Mike Keller, Paulette J Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New York, N.Y. : Wiley, c2002 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.335 J324B. Found in Open Library: Place hold Save to lists Add to cart (remove)
		The frictionless organization : deliver great customer experiences with less effort / Bill Price, David Jaffe. by Price, Bill, 1950- [author.] Jaffe, David, 1963- [author.] Material type: Text; Literary form: Not fiction ; Audience: Specialized; Copyright date: Oakland, Calif. : Routledge, ©2022 Online resources: Electronic Resources Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Customer-focused marketing : actions for delivering greater internal and external customer satisfaction by Chaston, Ian Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : McGraw-Hill, 1993 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.13 C427C. Place hold Save to lists Add to cart (remove)
		The customer marketing method : how to implement and profit from customer relationship management by Curry, Jay Curry, Adam Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, N.Y. : Free Press, 2000 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.5 C877C. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Agency mania : harnessing the madness of client/agency relationships for high-impact results / Bruno Gralpois. by Gralpois, Bruno Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New York, N.Y. : SelectBooks, c2010 Availability: Items available for loan: BU Library and Learning Space (2)Call number: HF 5415.13 G724A, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
		Microsoft Dynamics CRM 4.0 : unleashed / Marc J. Wolenik, Damian Sinay by Wolenik, Marc J Sinay, Damian Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Indianapolis, Ind. : Sams, c2008 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.5 W643M. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Kellogg on branding : the marketing faculty of the Kellogg School of Management / edited by Alice M. Tybout and Tim Calkins ; foreword by Philip Kotler by Tybout, Alice M Calkins, Tim Kellogg School of Management Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Hoboken, N.J. : Wiley, c2005 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD69 .B7 K444. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Sales management : building customer relationships and partnerships / Joseph F. Hair ... [et al.] by Hair, Joseph F Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, Mass. : Houghton Mifflin, c2009 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5438.4 S243. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Consumer insight : how to use data and market research to get closer to your customer / [edited by] Merlin Stone, Alison Bond & Bryan Foss by Stone, Merlin, 1948- [ed.] Bond, Alison [ed.] Foss, Bryan [ed.] Series: Market research in practice series Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Kogan Page, 2005 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.5 C667. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Managing sales leads : how to turn every prospect into a customer by Donath, Bob Material type: Text; Format: print ; Literary form: Not fiction Publication details: Lincolnwood, Ill. : NTC Business, 1994 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5438.4 D66M. Place hold Save to lists Add to cart (remove)
		Social customer relationship management : fundamentals, applications, technologies / Rainer Alt, Olaf Reinhold. by Alt, Rainer, 1964- [author.] Reinhold, Olaf [author.] Series: Management for professionals Material type: Text; Literary form: Not fiction ; Audience: Specialized; Copyright date: Cham : Springer, ©2020 Online resources: Electronic Resources Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Customer relationship management : integrating marketing strategy and information technology / William G. Zikmund, Raymond McLeod, Jr., Faye W. Gilbert by Zikmund, William G McLeod, Raymond, Jr Gilbert, Faye W Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Hoboken, N.J. : Wiley, c2003 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.55 Z545C. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Value proposition design : how to create products and services customers want / written by Alex Osterwalder ... [et al.] ; designed by Trish Papadakos. by Osterwalder, Alexander Series: Strategyzer series Material type: Text; Format: print ; Audience: Specialized; Publication details: Hoboken, N.J. : Wiley, c2014 Availability: Items available for loan: BU Library and Learning Space (2)Call number: HF5415.5 V348 2014, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
		MarketBusters : 40 strategic moves that drive exceptional business growth / Rita Gunther McGrath, Ian C. MacMillan by McGrath, Rita Gunther MacMillan, Ian C, 1940- Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, Mass. : Harvard Business School Press, c2005 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD30.28 M323M. Found in Open Library: Place hold Save to lists Add to cart (remove)

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