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คู่มือวัดความพึงพอใจของลูกค้า = How to measure customer satisfaction / ผู้แต่ง : Nigel Hill, John Brierley and Rob Macdougall ; แปล : ปฏิพล ตั้งจักรวรานนท์ ; เรียบเรียง : รณชัย คงสกนธ์

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TextPublication details: [กรุงเทพฯ] : เบรนนิกซ์ บุ๊คส์, 2549Description: 283 หน้า : ภาพประกอบISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.335 ฮ459ค (Browse shelf(Opens below))	Available	200803150009
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.335 ฮ459ค (Browse shelf(Opens below))	Available	200803150010

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Previous	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available		No cover image available	Next
Previous	HF5415.335 ท373ค คุณจะต้องพอใจ	HF5415.335 ท373ค คุณจะต้องพอใจ	HF5415.335 ธ527ค ความสัมพันธ์ระหว่างคุณภาพการให้บริการและความพึงพอใจของลูกค้า : กรณีศึกษาเฉพาะนักท่องเที่ยวชาวญี่ปุ่นที่ซื้อสินค้าจากห้างสรรพสินค้าในเขตกรุงเทพมหานคร : รายงานการวิจัย = The relationship between service quality and customer satisfaction : a study of Japanese tourists shopping at department stores in Thailand /	HF5415.335 ฮ459ค คู่มือวัดความพึงพอใจของลูกค้า = How to measure customer satisfaction /	HF5415.335 ฮ459ค คู่มือวัดความพึงพอใจของลูกค้า = How to measure customer satisfaction /	HF5415.335 B378S Simply better : winning and keeping customers by delivering what matters most /	HF5415.335 B586D 2013 Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /	Next

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